RETURN AND EXCHANGE POLICY

We strive to sell the highest quality handcrafted goods. If you are not happy with your purchase, we're happy to assist you with completing a return.

The designers collab. Site has specific policies and limitations for product returns (many items are FINAL SALE and CANNOT BE RETURNED OR EXCHANGED) and exchanges.

The Customer is responsible for reading each product description carefully before the point of purchase to ensure an understanding of each item and its purchase policy. Unless otherwise stated in the product information listing, returns will only be accepted if the Customer notifies DC at info@designerscollab.com of their intent to return WITHIN FOURTEEN (14) DAYS OF THE DELIVERY CONFIRMATION DATE. CUSTOMERS ARE REQUIRED TO PROVIDE THEIR CONTACT INFORMATION AND THEIR PURCHASE CONFIRMATION INFORMATION. A refund back to the original form of payment (less taxes and shipping paid) or a voucher for store credit (including taxes paid), will be issued to the Customer when DC has received the returned item(s) in the same condition in which it was shipped. There are no refunds on items damaged in shipping. In that case, you must file a claim with the carrier.

• You must notify us of any return so that we will be expecting your package. Returns that are sent without our prior knowledge will be refused.
• We do not refund shipping costs or credit card fees. They will be deducted from the total amount of your refund.